FAQs

We offer a hassle-free return policy within 30 days of purchase. Items must be in their original condition with tags attached. Please refer to our Returns page for detailed instructions.

No, currently we only offer shipping within the United States. We do not ship internationally at this time. However, we're continuously exploring opportunities to expand our shipping destinations in the future.

You can reach our customer support team via email at sales@grandharbormerchants.com. Our support hours are Monday to Friday, 9 am to 5 pm EST.

Yes, we offer gift cards that can be purchased online and redeemed for merchandise on our website. Gift cards are available in various denominations and make perfect gifts for any occasion.

Yes, we offer discounts for bulk orders. Please contact our sales team at sales@grandharbormarketplace.com for inquiries about bulk pricing and ordering.

We strive to process orders quickly, but if you need to cancel or modify your order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled or modified.

Yes, we take the security of your personal information seriously. We use industry-standard encryption technology to protect your data during transmission and storage. Your information will never be shared with third parties without your consent.

Yes, we offer gift wrapping services for an additional fee. During checkout, you will have the option to select gift wrapping and include a personalized message for the recipient.